Customer Account Coordinator
Surrey, BC, Canada
Full Time
Mid Level
Join a team recognized as a Platinum Certified Canada’s Best Managed Company and one of BC’s Top Employers. Part of Wesgroup Equipment, Williams Machinery has proudly supported BC industries for 120 years through reliable equipment, exceptional service, and trusted safety training.
Do you love being the person who makes everything run smoothly? Are you energized by high‑impact customers, fast-moving environments, and being at the center of the action?
Williams Machinery is looking for a Customer Account Coordinator—a relationship-driven, highly organized professional who thrives on delivering exceptional customer experiences for our most strategic clients.
Why This Role Is Exciting
You’ll be the go-to operational partner for major accounts, ensuring every detail—from service coordination to invoicing—is handled seamlessly. You’ll work closely with Sales, Service, Parts, Rentals, and Finance, keeping customers informed, issues resolved, and relationships strong. This is a high-visibility role where your impact is felt every day.
What You’ll Be Known For
You’ll Love This Role If You
Based in Surrey | Monday–Friday | 40 hours/week
Do you love being the person who makes everything run smoothly? Are you energized by high‑impact customers, fast-moving environments, and being at the center of the action?
Williams Machinery is looking for a Customer Account Coordinator—a relationship-driven, highly organized professional who thrives on delivering exceptional customer experiences for our most strategic clients.
Why This Role Is Exciting
You’ll be the go-to operational partner for major accounts, ensuring every detail—from service coordination to invoicing—is handled seamlessly. You’ll work closely with Sales, Service, Parts, Rentals, and Finance, keeping customers informed, issues resolved, and relationships strong. This is a high-visibility role where your impact is felt every day.
What You’ll Be Known For
- Delivering a customer experience with speed, care, and professionalism
- Proactively solving problems before customers feel them
- Coordinating complex requests across multiple teams
- Building trust with customers and internal partners
- Keeping everything organized, documented, and moving forward
You’ll Love This Role If You
- Are customer-obsessed and detail-driven
- Enjoy juggling priorities and connecting the dots
- Communicate confidently and professionally
- Want to be a key player without carrying a sales quota
Based in Surrey | Monday–Friday | 40 hours/week
Privacy Notice for Job Applicants: By applying, you consent to share your name and email with our third-party assessment provider solely for assessment purposes, if required. We will manage your data confidentially and will not use it for any other purpose. If you have any concerns, please contact our HR department at careers@williamsmachinery.com.
Selection Process Notification: Due to the volume of applications, we will contact only the shortlisted candidates. Thank you for considering career opportunities with Williams Machinery.
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